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Busan Travel Guide
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FAQ

Search or pick a category to find answers quickly. 10 answers.

MemberHow do I sign up? ▼
Busan Where? is available for registration through email and Naver. After clicking the [Login] button in the top right, choose the method you prefer. Registration takes under a minute and you can use every feature right away.
MemberI forgot my password ▼
You can receive a reset link via the [Password Recovery] link on the login page, to the email you used during registration. If you do not receive the email, please check your spam folder. If the issue persists, please contact us via 1:1 inquiry.
ContentsHow do you write a review? ▼
On the detailed page for location (tourist spots, restaurants, accommodations), there is a [Write a Review] button at the bottom of the page. You can attach star ratings, text, and photos.
AIHow does AI-based location recommendation work? ▼
It recommends the best-matching places in Busan based on your GPS location together with the age, interests, budget and any free text you enter. Allowing location access makes the suggestions more accurate. It is free to use: up to 5 times per hour without logging in, and up to 30 times when logged in.
ReservationWhere is hotel/accommodation reservation carried out? ▼
BusanWhere? is a lodging information comparison platform. By clicking the [Reserve] button, you will be redirected to the hotel's official website or a partnered reservation site. Payment and reservation confirmation follow the policies of those sites.
AdvertisementWhere should I direct advertising/partnership inquiries? ▼
Please select the category "Advertising/Partnership Inquiry" in the [1:1 Inquiry] form at the bottom of this page, or send an email directly to wwebsoft@wwebsoft.co.kr. A representative will contact you within two business days.
CreatorHow do I register a creator? ▼
If you receive more than 1,000 likes in the community, you will automatically be granted creator status. You can also quickly register through the [Creator Application] on your my page. After registration, you will be able to access post advertising exposure options and receive monthly earnings settlement.
MemberHow do I cancel my membership? ▼
Log in, then go to My page → Edit profile → 'Delete account' at the bottom (https://busan-where.com/account_delete.php) to delete your account right away. The app uses the same account, so you only need to do this once. Your email, nickname, password and other personal data, plus saved places, follows, notifications and AI chat history, are deleted immediately. Posts, comments and reviews you wrote stay up as 'Deleted member' without your details (delete them yourself first if you want them gone). Payment and point records are kept for 5 years as required by law and then destroyed. If you can't log in, email privacy@busan-where.com from the address you signed up with.
OthersHow far does foreign language support go? ▼
Korean · English · Japanese · Chinese (Simplified, Traditional, Hong Kong) · Spanish · Vietnamese · Thai · Hindi: 10 languages in all. You can switch with the language toggle at the top right. Menus and key guidance are available in all 10 languages, and place names and descriptions appear in your language as translations become ready.
OthersWe found incorrect information. How do I report it? ▼
There is a [Information Correction Proposal] button at the bottom of every place page. If you inform us of changes such as updated business hours, closure, or incorrect location, we will review and update it within 24 hours. You will receive points on your my page for your report.

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